Terms of service
Last updated: November 2025
This website is operated by Get Rug’d (“Get Rug’d”, “we”, “our”, or “us”). Throughout the site, the terms “we”, “us”, and “our” refer to Get Rug’d. Get Rug’d offers this website, including all information, tools and services available from this site (the “Service”) to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our Site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the Site, including, without limitation, users who are browsers, customers, merchants, and/or contributors of content.
If you do not agree to these Terms, you may not access the Site or use any services.
We may update these Terms from time to time by posting changes on this page. Your continued use of the Site following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.
1. ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependants to use this Site.
You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, malware, or any code of a destructive nature.
A breach or violation of any of these Terms may result in an immediate termination of your access to the Service.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
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transmissions over various networks; and
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changes to conform to and adapt to the technical requirements for connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Site through which the Service is provided, without express written permission from us.
Section headings are for convenience only and do not affect interpretation.
3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information.
Any reliance on the material on this Site is at your own risk.
This Site may contain historical information. Historical information is not necessarily current and is provided for your reference only. We may modify the contents of this Site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our Site.
4. MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
5. PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your device’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction, and we may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this Site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
6. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed:
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under the same customer account,
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using the same credit card, and/or
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with the same billing and/or shipping address.
If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was made.
We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information (including email address and payment details) so that we can complete your transactions and contact you as needed.
For more details, please review our Return Policy.
7. OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the Site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including new tools and resources). Such new features and/or services shall also be subject to these Terms.
8. THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability for any third-party materials, websites, products, or services.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please review third-party policies and practices carefully and make sure you understand them before you engage in any transaction.
Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
9. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example, contest entries), or without a request you send creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), you agree that we may at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us.
We are and shall be under no obligation:
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to maintain any comments in confidence;
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to pay compensation for any comments; or
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to respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms.
You agree that your comments will not infringe any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain unlawful, abusive, or obscene material, or any computer virus or malware that could affect the operation of the Service or any related website.
You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments.
You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
10. PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which forms part of these Terms.
11. SMS MARKETING & MOBILE MESSAGING
If you choose to opt in to our SMS/text messaging programs, your participation in those programs is governed by our separate Mobile Terms of Service, which are incorporated into these Terms by reference.
By subscribing to our SMS/text messaging service, you agree to those Mobile Terms of Service, which explain:
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the nature of the messages you may receive,
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message frequency,
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how to opt out (e.g., by texting STOP),
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that message and data rates may apply, and
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how we handle your mobile number and SMS-related data.
For full details, please refer to our Mobile Terms of Service page.
12. ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, except as required by law.
13. PROHIBITED USES
In addition to other prohibitions set out in these Terms, you are prohibited from using the Site or its content:
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(a) for any unlawful purpose;
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(b) to solicit others to perform or participate in unlawful acts;
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(c) to violate any applicable laws or regulations;
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(d) to infringe upon or violate our intellectual property rights or the rights of others;
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(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
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(f) to submit false or misleading information;
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(g) to upload or transmit viruses or other malicious code;
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(h) to collect or track the personal information of others;
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(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
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(j) for any obscene or immoral purpose; or
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(k) to interfere with or circumvent the security features of the Service or any related website.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
14. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time without notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided “as is” and “as available” without any representation, warranties, or conditions of any kind, either express or implied.
In no case shall Get Rug’d, our directors, officers, employees, affiliates, agents, contractors, suppliers or service providers be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, revenue, savings, data, or replacement costs, arising from your use of the Service or any products procured using the Service.
Where applicable law does not allow the exclusion or limitation of liability, our liability shall be limited to the maximum extent permitted by law.
15. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Get Rug’d and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
16. SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. This determination shall not affect the validity and enforceability of any other remaining provisions.
17. TERMINATION
These Terms are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or when you cease using our Site.
If, in our sole judgment, you fail or we suspect that you have failed to comply with any provision of these Terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our Services (or any part thereof).
18. ENTIRE AGREEMENT
These Terms, together with any policies or operating rules posted by us on this Site (including our Privacy Policy, Refund Policy, Shipping Policy, and Mobile Terms of Service), constitute the entire agreement and understanding between you and us and govern your use of the Service.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
19. GOVERNING LAW
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia, without regard to conflict of law principles.
20. CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Site or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
21. CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
📧 hello@getrugd.com